Q. Dispatch & Delivery Time?
A. On Same Working Days For Dispatching. After Dispatching Delivery time depends on Courier partner and your distance.
Q. Serviceable Pincode for Delivery?
A. We Shipped product Everywhere.
Q. Availabe Payment Method?
A. All Visa, Master, Rupay Debit-Credit Cards and Net Banking and UPI and many more.
Q. Return-Refund Option?
A. Available with Filling Return Request Form on Website.
Q. Period For Return Request?
A. 7 Day With Receiving Order.
Q. Order Cancellation Option?
A. Available with Filling Order Cancellation Request Form on Website.
Q. Order Tracking Option?
A. You can track order on our website to check :
-Orders Processing, (SMS will be sent)
-Packing slip Generated, (SMS will be sent)
-Packed, (SMS will be sent)
-Courier Pickup Awaiting, (SMS will be sent)
-Handover to Courier, (SMS will be sent)
-Dispatched (SMS will be sent With Tracking Number and Courier Details)
.-After Dispatch you can track Further with Courier’s website with their tracking details which you will received by SMS.
Q. WHAT ARE UPPERS MADE OF SHOES?
A. Shoes are made of modern materials with strong, breathable and comfortable knit fiber uppers. And secret ingredient X, making them so very very swaggalicious!
Q. WHAT ARE SHOES SOLES AND INSOLES MADE OF?
A. The soles are made of EVA and are shockproof, flexible, water resistant and extremely lightweight. The insoles are made of cushiony PU, which helps distribute the weight of your body evenly, offering best-in-class comfort. These shoes are meant for moonwalking!
Q. HOW DURABLE ARE MY SHOES?
A. A pair of Shoes can take a beating and keep on ticking in your everyday life. However we don’t recommend going camping, trekking or working out in them. Base-jumping safe!
Q. HOW LONG WILL A PAIR OF SHOES LAST ME?
A. Pretty long, longer than your last relationship. Just give ‘em love & care and occasionally caress them!
Q. HOW COMFORTABLE ARE MY SHOES?
A. The soles are shockproof, water resistant, flexible and extremely lightweight. The insoles are cushiony and distribute the weight of your body evenly, offering best-in-class comfort. Long story short – like walking on pillows!
Q. ARE SHOES WEATHER RESISTANT?
A. Shoes are good for any weather, and remain breathable and airy, regardless of the season. Just don’t go skiing in them!
Q. WHAT COLOURS DO SHOES COME IN?
A. We have multiple colours in each style. You can refer the product pages of each style to see our complete range of available colour blends. Awe guaranteed!
Q. WILL THE COLOUR OF MY SHOES BLEED OR FADE?
A. Shoes uppers have been tested for color fastness and fade resistance. To keep them looking as good as new, treat them like a child, your own child!
Q. ARE SHOES ECO-FRIENDLY?
A. Shoes are made of modern materials like most high-end shoes. We are working on an eco-friendly line, stay tuned!
Q. CAN SHOES BE USED FOR ATHLETIC PURPOSES LIKE RUNNING, GYM, AND TRAINING?
A. Shoes are all day sneakers, best for comfortably wearing throughout the day. They are optimized to provide over 14 hours of comfort. However, we do not recommend them for gym/training/running. Recommended for crossing roads and getting stuff done!
Q. WILL I SWEAT A LOT IN SHOES?
A. The breathable uppers will ensure you are comfortable even in hot conditions. Shoes have been tested in the deserts of Dubai, no jokes!
A. Shoes have single-piece knit uppers and EVA soles. Our shoes stand toe-to-toe with that of international brands in terms of quality. Take us out for a spin and you will see what we mean!
Q. MONEY GOT DEDUCTED FROM MY CARD/ACCOUNT BUT THE ORDER WAS NOT CONFIRMED. CAN YOU PLEASE HELP?
The site is end-to-end secured so please rest assured; you’re in safe hands. As next steps, please send a mail to email@example.com
with your order ID and we will get back to you within 24 hours. Mummy Swear!
ANY OTHER QUESTIONS, PLEASE DROP US MAIL on CARE@OHAYOA.COM
WE NEVER ASK FOR ANY CREDIT DEBIT CARD NUMBER, OTP, PIN, CVV ETC.